RETURNS

BRIDDICK TILE SHIPPING & RETURNS

FAST FREE SHIPPING ON ORDERS OVER $300.00

When you order from Briddick Tile, you're ordering from the source. So most products are in stock and ready to ship to your doorstep. Our shipping means you should expect to receive your order within 10-18 days. Need it sooner? Send an email per your request and we will arrange the best shipping possible per your need. 

And did we mention that shipping is FREE on anything over $300, whether you're ordering one sample or a truckload of tiles? There's also zero sales tax (except in IL), so the price you see for the tiles is the price you'll pay. 

Charges do apply for shipping to AK, HI, and PR. To find out these charges, or if you’d like to receive expedited shipping, simply add items to your cart and proceed to the Checkout page where you will be offered the Shipping Method choices and their prices.

Charges may also apply to hard-to-reach areas such as military bases and locations only accessible via ferry. These charges will be assessed after your order is processed, and you will be contacted to provide payment for said charges. We will ship your order shortly after we receive payment from you.

60 DAY RETURNS

Order too many tiles, or not 100% satisfied with your purchase? No problem. Briddick Tile is happy to accept returns within 60 days of your order.

Please read the following information carefully.

1. You must request an RMA form by emailing info@briddicktileandstone.com Returns will not be accepted without the form.

Include in your request the following information:

A. Your order number.

B. The amount of square feet of tile you are returning. 

C, The reason for your return. 

You will receive a pre-filled RMA form after submitting your request.

2. In order for us to continue to be able to offer free shipping, a 20% restocking fee is assessed on all returns.

3. Briddick Tile doesn't pay for return shipping. The customer is responsible for all return shipping charges - you can choose any carrier you'd like.

4. The following items are final sale and can not be returned: samples, clearance items, and custom orders (yeah, we do those). 

5. All returns must be in their original packaging and in the condition in which they were received. Credit will not be issued for any items returned to us broken. It is imperative that the returned boxes are packaged well - our products are extremely fragile. 

6. Once we receive your return, your refund will be processed.